michelle wille's Page

I manufacture and distribute my own natural salon retail line. With cutting out the middle man I see a 500% or more markup on my retail sales. I also never give discounts to get people to come to our salon. Treating your current customers like they are important prompts them to refer people to you. That is a far more cost effective way to get new customers than any advertising. I pre- book them for their next service whan they leave which keeps my point of sale ever consistent. Customers want to… Continue

Education- Priming those that take classes to rise above those that do not.

1. They are supportive of us.

2. They run tandem with us.

3. It is all about synchronization.

4. They create tension.

5. They can be 2- sided.

6. They need to have teeth.

7. Some are completely straight.

8. They draw lines for clarity and understanding.

9. Sometimes they grab.

10.Great for creating sections.

11.You can flip them around and around with enough skill.

12.We need many.

13.They come in all shapes and sizes.

14.They can multi-task at any time.

15.They are necessary.

16.… Continue

Lack of technical skill is their undoing. Sometimes they need guidance and leadership to go to the next level. Alot on new stylists are not being prepared for the realities of hair.They are being rushed through and lack confidence and commitment to the craft. My new renter did not pass a haircut interview. She commited to me as renter because I offered her support to go the next level. It is more work on my part but it will create loyalty.

There has been a switch in the talent pool. Evolution is taking its toll on the business. Marketing and education will bring the talent out. People get complacent in jobs and have a hard time adapting to change. Things that cause fear or give pause are just opportunites for self- improvement